Gagemaker_Catalog-

Shipping & Care Guide to Returning for Calibration or Repair

It is always best to return equipment in its original case and packaging. If you no longer have the original carton or gage case, always package gages securely in a carton and then secure in a second carton. If the gage has a sliding member, always lock the member in a secure position prior to placing in a carton. Loose components in a carton will damage the product in shipment and the cost of repair will be more. Most shipments get turned upside down and often times dropped during shipment, so plan to package for the worst conditions.

When returning products, please include the following: • Contact name

• RMA (Return Material Authorization)(if available) • Purchase Order or Work Order in the package

Note: Incomplete or insufficient information will cause a delay in the repair or calibration process.

• Company name • Phone number • E-mail address

• Description of the work to be completed

Basic Gage Care • Keep all unprotected metal surfaces coated with light oil.

• Avoid dropping the gage or subjecting it to any vibration or impact.

• Keep the gage dry and away from any machine coolant spray.

• Do not force the movement of any of the mechanical parts. The mechanics are designed to move freely.

• Keep the indicator face clean.

• Never oil the indicator, as the oil will attract dirt and dust

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Phone: 713-472-7360 • Fax: 713-472-7241